Service & Warranty
Service manuals, troubleshooting guides, warranty terms and registration, and more.
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Warranty Registration
Warranty Duration
Unless otherwise provided in writing by Halverson Wood Products Inc., Halverson Wood Products makes the following warranty to the first retail purchaser of each Firewood Processor Attachment:
One (1) year from the date of delivery to the first retail purchaser for models 140B and 150.
Six (6) months from the date of delivery to the first retail purchaser for all other processors and products.
Warranty Coverage
This warranty applies to the HWP Skid Steer attachments manufactured by Halverson Wood Products, Inc.
All parts and components of the skid steer attachment which, delivered to the original purchaser, are found to be defective in materials and/or workmanship, will be repaired or replaced as Halverson Wood Products Inc. elects without charge for parts or repair labor if such defect appears within the warranty period as measured from the date of delivery to the first retail purchaser and if the delivery is reported within 30 days of delivery via mail or email email:
Halverson Wood Products Inc.
205 College St,
Pine River MN 56474
218 -587 -2065
E-mail: halversonwoodproducts@halversonwp.com
Obtaining Warranty Service
Warranty repair work must be pre-authorized by Halverson Wood Products Inc. Call 218 218-587 -2065 for authorization. Warranty service must be requested of the nearest authorized Halverson Wood Products dealer or directly from the factory before the expiration of the warranty. Halverson Wood Products Inc. or authorized repairmen will only use new or re re-manufactured parts or components furnished or approved by Halverson Wood Products Inc. At the time of requesting warranty service, the purchaser must be prepared to present evidence of the date of delivery of the product.
Warranty Exclusions
Halverson Wood Products’ obligations shall not apply to any part or component not manufactured, furnished, or installed by Halverson Wood Products, nor are failures caused by such items.
Specifically excluded are failures of and damage to any vehicle or other piece of equipment either rubber tired or tracked upon which the firewood processor is attached and any damage to the firewood processor caused by failure on a vehicle or other piece of equipment upon which the firewood processor is attached.
Purchaser’s Responsibilities
- The cost of normal maintenance and depreciation.
- Consequences of negligence, misuse or accident involving the product.
- Consequences of service performed by someone other than a party authorized to perform warranty service, if such service, in Halverson Wood Products’ judgment, has adversely affected the performance or reliability of the processor.
- Consequences of any modification or alteration of the machine or the attachment not approved by Halverson Wood Products Inc. These include, but are not limited to, hydraulic pressure settings, contamination of the hydraulic system, changes to the main frame, saw pivot, and wedge mounts.
- The effects of hydraulic system neglect as manifested in hydraulic motor pitting, scoring, erosion, valve spool sticking and other internal component caused by cavitations, contamination, high oil temperatures and excessive hydraulic pressure.
- Consequences of excessive system back pressure within the machine to which the firewood processor is attached. Excessive back pressure can cause degraded performance from the processor.
- Any premium for overtime labor requested by the purchaser.
- Costs of transporting the processor to and from the location at which the warranty service is performed.
- Cost incurred in gaining access to the machines or attachments. Overcoming physical barriers such as walls, fences, ditches, streams or similar structures impeding access to the firewood processor or rental of cranes or similar construction of ramps or lifts.
- Incidental travel costs including tolls, meals, lodging and similar expense.
- Service outlet costs incurred in solving or attempting to solve non non-warranty problems.
- Services performed by a party other than authorized Halverson Wood Products Inc. personnel.
- Charges by dealers for initial machine set up, installation, start up and inspection deemed unnecessary by Halverson Wood Products Inc. when operation and maintenance instructions supplied with the product are followed.
- Cost of interpreting or translating service.
Replacement Parts Warranty
New Halverson Wood Products Inc. parts installed during firewood processor warranty service are warranted for one (1) year (certain major parts may be warranted for longer periods) or the remaining warranty period of the processor, whichever is longer. A new processor replacing a failed processor is warranted for the remaining period of the original processor.
No Representation or Implied Warranty
Where permitted by law, neither Halverson Wood Products Inc. nor any company affiliated with it makes any guaranties, warranties, conditions, representations or promises express or implied, oral or written, as to the non non-occurrence of any defect or the quality of performance of its machines or attachments other than those set forth in the document and DOES NOT MAKE ANY IMPLIED WARRANTY OR CONDITIONS OF MERCHANTABILITY OR FITNESS otherwise provided in the Uniform Commercial Code or required by any Sale of Goods Act or any other statute. This exclusion includes fundamental terms. In no event will a Halverson Wood Products Inc. authorized dealer or a Halverson Wood Products Inc. authorized service facility, or Halverson Wood Products Inc. or any company affiliated with Halverson Wood Products Inc., be liable for incidental or consequential damages or injuries including, but not limited to, loss of profits, loss of firewood contracts, rental of substitute equipment or other commercial loss or damage suffered by the purchaser as a result of fundamental breaches of contract or
breach of fundamental terms unless such damages are caused by the gross negligence or intentional acts of the foregoing parties.
Remedy Limitations
The remedies set forth in this warranty are the purchaser’s exclusive remedies in connection with the performance of or any breach of guaranty, condition, or warranty in respect of the Halverson Wood Products Inc. firewood processors. In the event that the above warranty fails to correct purchaser’s performance problems caused by defects in workmanship and/or materials, purchaser’s exclusive remedy shall be limited to payment by Halverson Wood Products Inc. of actual damages in an amount not to exceed the cost of the Firewood Processor.
No Sellers Warranty
No person or entity other than Halverson Wood Products Inc. who sells the firewood processor makes any guaranty or warranty of its own on any processor warranted by Halverson Wood Products Inc. unless it delivers to the purchaser a separate written guaranty certificate specifically guaranteeing the processor, in which case, Halverson Wood Products Inc. will have no obligation to the purchaser. Neither equipment distributors, equipment dealers, nor any other person or entity, has the authority to make a representation or promise on the behalf of Halverson Wood Products Inc. or to modify its terms in any way.
Warranty Transfer
The remainder of the original warranty may be transferred to the subsequent owner of the firewood processor only by express written consent. Please report the transfer of ownership to Halverson Wood Products Inc. by phone at 218 -587 -2065 or by E-mail at halversonwoodproducts@halversonwp.com
HWP Product Manuals
HWP 150 (LH) |
Download the HWP-150 Manual |
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HWP 150 Ext | Download the HWP-150 EXT Manual |
HWP 140B | Download the HWP-140B Manual |
HWP 140BLH | Download the HWP-140B Manual |
HWP 125 GS | Download the HWP-125 Grapplesaw Manual |
HWP 120 | Download the HWP-120 Manual |
HWP 100 | Download the HWP-100 Manual |
HWP 100-3P | Download the HWP-100 3-Point Hitch Manual |
HWP 100TR-D | Download the HWP-100 Trailer Model (Duramax) Manual |
HWP 100TR-H | Download the HWP-100 Traler Model (Honda) Manual |
HWP-HPU (PTO Pump) |
Download the HPU Manual |
HWP Product Spec Sheets/Flyers
Processor Product Specification | Download Product Specifications |
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HWP-150 Flyer | Download Product Flyer/Specs |
HWP-150EXT Flyer | Download Product Flyer/Specs |
HWP-140B Flyer | Download Product Flyer/Specs |
HWP-100 Flyer | Download Product Flyer/Specs |
HWP-100TR-D Flyer | Download Product Flyer/Specs |
HWP-100TR-H Flyer | Download Product Flyer/Specs |
HWP-100-3P Flyer | Download Product Flyer/Specs |
HWP-120 Flyer | Download Product Flyer/Specs |
HWP-200GS Flyer | Download Product Flyer/Specs |
HWP-125GS Flyer | Download Product Flyer/Specs |
HWP-Grapple & Grapple Bucket Flyer | Download Product Flyer/Specs |
HWP-HPU Flyer | Download Product Flyer/Specs |
Processor Troubleshooting Guide
Download the Processor Troubleshooting Guide for skid steer specifications, control manuals, and solutions to common problems.